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The Australian Music Vault is a celebration of Australian contemporary music delivered by Arts Centre Melbourne.
Arts Centre Melbourne is committed to protecting your privacy. We are bound by the Privacy and Data Protection Act 2014 (Vic), which sets out a number of principles concerning the protection of your personal information.
This Privacy Statement explains how we use and disclose personal information which we hold about you and the privacy rights you have in relation to that information.
We encourage you to check this Privacy Statement on our website regularly, as this Privacy Statement may change from time to time.
Personal information we may collect, or which may be held by us about you, may include:
We may also collect and hold information about you that is relevant to your performing ats and arts-related interests, and that is relevant to your attendance at the events we hold (including details of your attendance at events).
We collect personal information in a number of ways, including:
We may use your personal information to:
• enable you to purchase tickets and merchandise, including, where applicable, to process your credit card payment transactions;
• enable you to make donations or apply for membership with us, and to contact you regarding donations and memberships;
• send you your tickets to events held at our venues or to send you gift vouchers that have been purchased for you by others;
• inform you if events change, or regarding refunds, exchanges where those are permitted;
• gain an understanding of your performing arts and arts-related interests and to enable us to research and develop our business to better accommodate those interests; and
• as set out below under the headings "Marketing by Arts Centre Melbourne" and "Disclosure to our presenters".
From time to time, we may need to disclose your personal information to other organisations. Those organisations carry out our:
In addition, we may disclose your personal information:
When you create an account with us, including through our website, or when you otherwise provide us with your contact details, we will ask you whether you wish to receive information relating to us and to events that we think may be of interest to you. Where you agree to us doing so, we may use your personal information to provide you with information relating to us and to events that we think may be of interest to you.
If you later decide that you do not wish to receive marketing information from us, please let us know by updating your details online through our website, at our Box Office or Information Desk, or by contacting us at the address set out below under the heading "How to contact us".
We may also reproduce your image and voice in any audio, video, or photographic display or other transmission, exhibition, broadcast, communication, publication or reproduction in any medium or context for any purpose without further authorisation by, or compensation or attribution to, you.
Where you purchase a ticket from us for an event:
Where you have consented to this, the presenter will then use that information in accordance with its own privacy policy. In these circumstances, Arts Centre Melbourne will not be responsible for managing the presenter's use of that information. If you later decide that you do not wish to receive marketing information from a presenter, you will need to contact the relevant presenter, who will deal with your request in accordance with the terms of its own privacy policy.
Where a third party (such as Ticketmaster) sell tickets for events held at our venues, the terms of terms of that third party's privacy policy will apply. Those policies can usually be found on the third parties' websites. For instance, Ticketmaster's privacy policy can be found on its website at www.ticketmaster.com.au.
If you apply for a job with us, you may be required to provide us with certain personal information, including your name, employment and educational background, as well as other personal information which we may require you to provide, or which you choose to provide us, in relation to your job application.
We will hold, use and disclose that information solely for the purpose of considering your application. In particular, in considering your application, it may be necessary for us to disclose some of that information to third parties to verify the accuracy of that information. In such circumstances, we will disclose only such information as is necessary in the circumstances.
In considering your application, we may also collect personal information about you from any third parties that you nominate as your referees in your application.
We take all reasonable precautions to ensure that the personal information we collect, use and disclose is up-to-date.
However, the accuracy of that personal information depends to a large extent on the information you provide to us. To help ensure the accuracy of the personal information we hold about you, we ask that you:
You have a right to access personal information that we hold about you, subject to some exceptions allowed by law. We reserve the right to charge a fee for providing you with access to your personal information.
If you have any questions in relation to privacy matters, please contact our privacy officer on privacy@artscentremelbourne.com.au or (03) 9281 8000
Alternatively, you can write to our privacy officer at:
Privacy Officer
Arts Centre Melbourne
PO Box 7585
ST KILDA ROAD VIC 8004
Subscribe to our newsletter and we'll keep you in the loop on all the latest happenings at the Australian Music Vault, plus music events at Arts Centre Melbourne that may spark your interest.